RAHAYA FASHIONS

Absolutely YES!! Just select COD option at checkout and rest we will take care of.

• We accept cancellations against full refund or store credit as long as the order has not been shipped.
• We are unable to accept any cancellation requests once the order has been shipped.

PROCEDURE FOR CANCELLATION-

• You can reach us through Chat in the  Chat Option in the website or email to us at amayaboutique2025@gmail.comor contact us on WhatsApp 9003139201 within 24 hours of purchase.

 

Refund & Return Policy

At Rahaya, we strive for customer satisfaction.

1. Eligibility: Returns are accepted within 2 days from the delivery date. The product must be unused, in original condition, with tags intact.

2. Process: Contact us at amayaboutique2025@gmail.com or whatsapp to 9003139201 with order details to initiate a return or Exchange within 2 days of delivery date.

3. Terms and Conditions:

·        The product should be unused in original condition, and with all tags intact.

·        Customers are responsible for shipping the product back to us. Please use a secure courier and retain the tracking details.

·        Once we, receive and inspect the product we will process:

o   Returns: Returns are accepted 48hours from delivery date. Contact us at amayaboutique2025@gmail.com. Return only possible when there is a damage from us , to get return you need a take unpacking video.

 

o   Refunds: Refunds will be processed to the original payment method within 10 business days after receiving the product.

 

o   Exchanges: Exchanges are available 7 days from the delivery date. Contact us at amayaboutique2025@gmail.com with order details provided the customer should

5. Non-Returnable Items: sale items are non-returnable.

 

 

1. Processing Time: Orders are processed within 1–2 business days.

2. Shipping Time: Standard delivery is 3–7 business days within India.

3. Shipping Charges: Free on Prepaid. COD Charges Rs.100 are added at checkout.

4. Tracking: You will receive a tracking ID once your order is shipped.

5. Lost or Damaged Packages: Please contact us immediately at [your email] if your package is lost or damaged during shipping.

International Orders

·        Shipping available to selected countries.

·        7-15 business days delivery.

·        Customs/taxes (if any) to be paid by the customers.

Tracking:

·        Tracking link sent via email/SMS once shipped.

·        For help, contact amayaboutique2025@gmail.com or

·         whatsapp to 9003139201/6383902298.

Note:

·        We’re not responsible for delays or loss due to wrong addresses.

·        Report damaged or missing packages to amayaboutique2025@gmail.com with details.